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  1. Super Service (Häftad)

    av

    Jeff Gee, Val Gee
    ISBN: 9780071625791 - UTGIVEN: 200906

    Don't just give them customer service.Give them Super Service! For more than a decade, customer service professionals have turned to SuperService for the very best advice on dealing with demanding, dissatisfied, anddownright difficult customers. Now, it has been completely revised and expanded to a[...]

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    från 165.00 kr

  2. Business Improv: Experiential Learning Exercises to Train Employees to Handle Every Situation with Success (Häftad)

    av

    Val Gee, Sarah Gee
    ISBN: 9780071768214 - UTGIVEN: 2011-06

    Turn every employee into a productive leader using improv techniques from the theater! In the world of management, engagement is the name of the game. When workers interact with colleagues and truly "own" their work, productivity soars. Business Improv holds the secrets to turning employees into lea[...]

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    från 186.00 kr
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